Zentrale Ansprechstelle Cybercrime (ZAC-Dienststelle) für die Wirtschaft kontaktieren

If your company has become a victim of cybercrime, i.e. computer or Internet crime, you can contact the "Zentrale Ansprechstelle Cybercrime" (ZAC service).

In each federal state there is a "Central Cybercrime Contact Point" (ZAC office) for the economy. The ZAC offices are located in the state criminal investigation departments.

Cybercrime is all criminal offences that are directed against the Internet, data networks, IT systems and their data or that are committed by means of IT, for example:

• Data/identity theft,
• data theft,
• Online blackmail by means of:
  • DDoS (Distributed Denial of Service) or
  • Ransomware/crypto Trojans,
• Man-in-the-middle attack and
• CEO Fraud.

You can also get in touch if you would like advice on cybercrime prevention measures. The ZAC service in the state in which your company is located is responsible for you.

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• Your company has become a victim of cybercrime or
• You would like advice on measures to prevent cybercrime.

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If your company has become a victim of cybercrime or if you would like advice on measures to prevent cybercrime, you can contact your ZAC service by telephone or e-mail. The further procedure then depends on the individual case.

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• Cybercrime information provision
• Companies that have become victims of cybercrime can contact the Central Cybercrime Contact Point (ZAC).
• ZAC offices exist in every federal state and have been set up at the state criminal investigation offices.
• Cybercrime includes all criminal offences that:
  • are directed against the Internet, data networks, IT systems and their data or
  • are committed by means of IT.
• It is also possible to contact the ZAC office for advice on measures to prevent cybercrime.
• responsible: ZAC services of the police forces of the federal states and the federal government for the economy.

Forms: none

Online procedure possible: no

Written form required: no

Personal appearance required: no