Cybercrime Informationserteilung

If your company has become a victim of cybercrime, i.e. computer or internet crime, you can contact the "Zentrale Ansprechstelle Cybercrime" (ZAC service).

Each federal state has a "Central Cybercrime Contact Point" (ZAC service) for the economy. The ZAC offices are located in the state criminal investigation offices.

Cybercrime includes all criminal offenses that are directed against the internet, data networks, IT systems and their data or that are committed using IT, for example

• Data/identity theft,
• data theft,
• online extortion by means of:
  • DDoS (Distributed Denial of Service) or
  • ransomware/cryptotrojans,
• Man-in-the-middle attack and
• CEO fraud.

You can also contact us if you would like advice on measures to prevent cybercrime. The ZAC office of the federal state in which your company is based is responsible for you.

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• Your company has become a victim of cybercrime or
• You would like advice on measures to prevent cybercrime.

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If your company has been the victim of cybercrime or you would like advice on measures to prevent cybercrime, you can contact your ZAC service center by phone or email. The further procedure then depends on the individual case.

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• Providing cybercrime information
• Companies that have become victims of cybercrime can contact the Central Cybercrime Contact Point (ZAC service)
• ZAC offices exist in every federal state and are set up at the state criminal investigation offices
• Cybercrime includes all offenses that:
  • are directed against the internet, data networks, IT systems and their data or
  • are committed using IT.
• It is also possible to contact the ZAC service for advice on measures to prevent cybercrime
• responsible: ZAC services of the police forces of the federal states and the federal government for the economy

Central cybercrime contact points of the police forces of the federal states and the federal government for the economy can be found on the following website:

Forms: none

Online procedure possible: no

Written form required: no

Personal appearance required: no