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Verbraucherzentrale

Hamburg 99118006000000 Typ 2/3

Inhalt

Leistungsschlüssel

99118006000000

Leistungsbezeichnung

<div lang="en-x-mtfrom-de">Consumer Center</div>

Leistungsbezeichnung II

<div lang="en-x-mtfrom-de">Consumer Center</div>

Leistungstypisierung

Typ 2/3

Begriffe im Kontext

<div lang="en-x-mtfrom-de">Consumer protection</div> (Synonym)

Leistungstyp

nicht vorhanden

SDG Informationsbereiche

nicht vorhanden

Lagen Portalverbund

nicht vorhanden

Einheitlicher Ansprechpartner

Nein

Fachlich freigegeben am

11.01.2024

Fachlich freigegeben durch

nicht vorhanden

Handlungsgrundlage

Act on extrajudicial legal services
§ 8 paragraph point 4 Legal Services Act (RDG)

Teaser

Get information and advice from the Hamburg consumer advice center.

Volltext

The Hamburg Consumer Advice Center advises and informs you independently and neutrally on the following topics:
  • Shopping, travel and leisure
  • Telephone and Internet
  • Investments and retirement planning
  • Insurance
  • Account and credit
  • Real estate and real estate financing
  • building and living
  • Energy saving and energy law
  • Environment and sustainability
  • Food and nutrition
  • Health and patient protection
  • Products and tests

Erforderliche Unterlagen

If possible, gather together the documents you have relating to your issue.

Voraussetzungen

  • You are a private end consumer.
  • Your question relates to an existing contractual relationship with commercial providers or to their preparation.
  • You are assumed to have a contractual relationship with a provider (“imputed contract”).
  • Your request can be assigned to one of the possible consulting areas.

Kosten

The fees depend on:
  • the type of consultation (personal, telephone, electronic)
  • the duration of the consultation
  • the topic of consultation

Verfahrensablauf

The consumer advice center advises you on all topics that are of interest to you as a consumer - by telephone, in person, via video chat or in writing.

In addition to consulting, the experts offer numerous lectures and webinars.

You can find all offers on the consumer advice center's website. There you can book appointments directly and register for the lectures and webinars. You can also get information and make appointments at the consumer advice center's information center on Kirchenallee/corner of Ernst-Merck-Straße.

For further contact details and an overview of the advisory services available, please see the links below.

Bearbeitungsdauer

The processing time depends on your request.

Frist

Whether and what deadlines there are depends on your request.

Hinweise

The consumer advice center advises you on all topics that are of interest to you as a consumer - by telephone, in person, via video chat or in writing.

In addition to consulting, the experts offer numerous lectures and webinars.

You can find all offers on the consumer advice center's website. There you can book appointments directly and register for the lectures and webinars. You can also get information and make appointments at the consumer advice center's information center on Kirchenallee/corner of Ernst-Merck-Straße.

For further contact details and an overview of the offers, please see the links below.

Rechtsbehelf

Whether and what legal remedy is available depends on your concerns.

Kurztext

The Hamburg Consumer Advice Center advises and informs you independently and neutrally on the following topics:
  • Shopping, travel and leisure
  • Telephone and Internet
  • Investments and retirement planning
  • Insurance
  • Account and credit
  • Real estate and real estate financing
  • building and living
  • Energy saving and energy law
  • Environment and sustainability
  • Food and nutrition
  • Health and patient protection
  • Products and tests

Ansprechpunkt

nicht vorhanden

Zuständige Stelle

Justice and Consumer Protection Authority

Formulare

nicht vorhanden